FAQ

FAQ

 

How are the photos printed and signed?
Inkjet Fine Art printing on either "Hahnemuhle Fine Art Baryta" or

"Hahnemuhle UltraSmooth Fine Art" paper to museum quality standards.

All prints are hand-signed/numbered by René.


What are the payment options?
Paypal and bank transfer.

How should I care for my print?
Handle the print with clean gloves.
Matt and frame your print at a frame store.
Keep out of direct sunlight and damp conditions.

Do the prints come framed?
No, I do not offer framing services.
The prints come securely wrapped and packaged and should be taken
to a professional Framestore to get properly framed.


How long does it take to get the print?
Orders are made upon request, please expect up to 3 weeks for the print to be printed,
inspected, signed, packaged, and shipped.

 

The normal shipping time from Europe to the US is around 7-10 days.

However, if the world is experiencing any sort of pandemic it can take several months.



How will the print be shipped?

Small print sizes are shipped flat with the support of cardboard layers.
The big prints are rolled and shipped in a thick phototube and will be shipped with EMS-service.

Both methods will come with a tracking number.

 

Do you accept returns?
I don't accept returns, but if the print is damaged or there is something wrong with it,
I ask for proof of the damage and I'll send a replacement as soon as possible.

What happens to the edition if it is sold out?
The print will never be sold in that size again.